Meet the Team – Gary Pont – Aftersales Manager
We’re thrilled to welcome Gary Pont to the Poole Audi team as our new Aftersales Manager. With over 30 years of experience in the prestigious automotive sector, Gary brings a wealth of knowledge, having worked with world-class brands like Volvo, Jaguar, Land Rover, Porsche, and Audi. His extensive background in Aftersales made him a perfect fit for Poole Audi, a brand he’s admired for years. When the opportunity arose, he couldn’t wait to join our award-winning team.
“Poole Audi and Ocean Automotive share values that closely align with my own. The way we prioritise our customers resonates deeply with me. I'm passionate about enhancing the customer experience at Poole Audi. I’ll never forget the excitement and pride I felt when I purchased and serviced my first car—it’s a moment that stayed with me. My goal is to ensure that every customer who walks through our door leaves feeling just as thrilled and satisfied as I did on that special day. At Poole Audi, we’re dedicated to making every part of your journey as memorable and rewarding as your first drive”.
“The energy, passion, and dedication of the team here are truly inspiring. It’s not just about the amazing facilities—we’re powered by the incredible people and the customers who make this place thrive. Together, we’re focused on enhancing every process and elevating the customer experience.”
What Makes Audi So Special to You?
Gary’s love for Audi runs deep: “Audi is, without a doubt, the most dynamic brand within its relative market. Even after a decade, an Audi still maintains its iconic look and cutting-edge feel. The brand doesn’t chase trends; it evolves, staying timeless and continues to turn heads on the road. Audi is not just a car; it’s a legacy. They aren’t trying to reinvent the wheel”
Gary’s Proudest Career Achievements
Reflecting on his impressive 30-year career, Gary takes pride in his ability to adapt and lead across various business structures. “I’ve had the privilege of managing everything from small teams of 10 to large teams of 40 technicians and even working as a technician myself. Along the way, I’ve implemented new dealer management systems and helped launch three new locations. Every experience has contributed to my toolkit, making me more equipped than ever to support Poole Audi’s continued success.”
What’s Next for Poole Audi?
Gary is excited to continue building on the success of Poole Audi. "Since joining Poole Audi, I’ve made it a priority to listen closely to our customers' feedback, enhance our customer experience, and implement changes that will help eliminate any potential obstacles along the way."
“I’ve felt incredibly welcomed by the team here, and I’m empowered to make meaningful changes that bring our internal teams closer together. We’re focused on reviewing and refining our processes, which will result in even greater benefits for our customers. The energy and enthusiasm here are contagious, and we’re all excited to drive Poole Audi forward.”
Accurate at time of publication [March 2025].