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Meet the Team – Gary Pont – Aftersales Manager

We’re thrilled to welcome Gary Pont to the Poole Audi team as our new Aftersales Manager. With over 30 years of experience in the prestigious automotive sector, Gary brings a wealth of knowledge, having worked with world-class brands like Volvo, Jaguar, Land Rover, Porsche, and Audi. His extensive background in Aftersales made him a perfect fit for Poole Audi, a brand he’s admired for years. When the opportunity arose, he couldn’t wait to join our award-winning team.

 “Poole Audi and Ocean Automotive share values that closely align with my own. The way we prioritise our customers resonates deeply with me. I'm passionate about enhancing the customer experience at Poole Audi. I’ll never forget the excitement and pride I felt when I purchased and serviced my first car—it’s a moment that stayed with me. My goal is to ensure that every customer who walks through our door leaves feeling just as thrilled and satisfied as I did on that special day. At Poole Audi, we’re dedicated to making every part of your journey as memorable and rewarding as your first drive”.

“The energy, passion, and dedication of the team here are truly inspiring. It’s not just about the amazing facilities—we’re powered by the incredible people and the customers who make this place thrive. Together, we’re focused on enhancing every process and elevating the customer experience.”

 

What Makes Audi So Special to You?

Gary’s love for Audi runs deep: “Audi is, without a doubt, the most dynamic brand within its relative market. Even after a decade, an Audi still maintains its iconic look and cutting-edge feel. The brand doesn’t chase trends; it evolves, staying timeless and continues to turn heads on the road. Audi is not just a car; it’s a legacy. They aren’t trying to reinvent the wheel”

 

Gary’s Proudest Career Achievements

Reflecting on his impressive 30-year career, Gary takes pride in his ability to adapt and lead across various business structures. “I’ve had the privilege of managing everything from small teams of 10 to large teams of 40 technicians and even working as a technician myself. Along the way, I’ve implemented new dealer management systems and helped launch three new locations. Every experience has contributed to my toolkit, making me more equipped than ever to support Poole Audi’s continued success.”

 

What’s Next for Poole Audi?

Gary is excited to continue building on the success of Poole Audi. "Since joining Poole Audi, I’ve made it a priority to listen closely to our customers' feedback, enhance our customer experience, and implement changes that will help eliminate any potential obstacles along the way."

“I’ve felt incredibly welcomed by the team here, and I’m empowered to make meaningful changes that bring our internal teams closer together. We’re focused on reviewing and refining our processes, which will result in even greater benefits for our customers. The energy and enthusiasm here are contagious, and we’re all excited to drive Poole Audi forward.”

 

Accurate at time of publication [March 2025].

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Ocean Automotive Limited trading as Poole Audi is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Ocean Automotive Limited trading as Poole Audi to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes Volkswagen Financial Services UK. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to Volkswagen Financial Services UK, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives and which you are eligible for from our panel of lenders. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

Different lenders pay different commissions for such introductions, and Volkswagen Financial Services UK may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

At the end of the agreement there are three options: i) retain the vehicle: pay the optional final payment to own the vehicle; ii) return the vehicle; or iii) replace: part exchange the vehicle, finance subject to status. Available when purchased on Solutions Personal Contract Plan. Deposit contribution is available when purchased on Solutions Personal Contract Plan. Retail Sales only. +Subject to agreed annual mileage. Excess mileage apply. Offer available for vehicles ordered between 1st July and 30th September 2024. Further charges may be payable if vehicle is returned. Offers are not available in conjunction with any other offer and may be varied or withdrawn at any time. Available to 18's and over. Subject to availability. Terms and conditions apply. Finance subject to status. Accurate at time of publication [July 2024]. Freepost Audi Finance.

General Finance Terms and Conditions. Please note you will not own the vehicle outright until all payments are made. If you default on your finance payments, then the vehicle may be repossessed by the finance provider. You must be 18 years or older to apply for finance. Finance is not guaranteed, and any finance application is subject to a credit check and individual circumstances. If you require any further information please do not hesitate to contact us. The finance provider will have their own Terms and Conditions, please contact them directly for further information.

For information relating to the tyre efficiency of new Audi models, please visit: https://www.uk.audi.com/uk/web/en/models/eu-tyre-label.html