What's Included
This varies depending on the plan you buy, the model you have and what engine type. However, our Audi experts will inspect your car and all its important components, highlighting anything that needs taking care of. We will then drain the oil and replace filters.
For electric vehicles, we will inspect charging cables and battery health. We'll also carry out software updates as required, and wash and vacumm your vehicle before returning it to you (available at participating centres only). During inspection, we will inform you of any wear and tear items that need addressing, but these will not be included in the price of your Service Plan.
While plans are designed for a regime, they can be claimed on any regime but additional costs may be incurred.
What’s covered in a Service Plan depends on the age, model and type of plan purchased.
Below are tables outlining the plans we have available:
For Petrol / Diesel / Hybrid Engines
£150 discount applied to prices shown
| Service Plan Product | Suitability | What it Covers | Age | Engine | Upfront Cost | Monthly Cost |
| Annual1 | Designed for our fixed regime, provides cover for up to 2 years or 18,600 miles, your car will be serviced every 12 months or 9,300 miles, whichever comes first. |
1 x Oil Service 1 x Oil and inspection service with Pollen filter |
0-3 Years | 2L & Under | £492.96 | £20.54 x 24 |
| Over 2L | £629.76 | £26.24 x 24 | ||||
| 3-15 Years | 2L & Under^ | £425.76 | £17.74 x 24 | |||
| Over 2L | £521.85 | £21.74 x 24 | ||||
| Smart1 | Designed for our flexible regime, provides cover for up to 4 years or 37,200 miles. Your car will be serviced as required up to 18,600 miles or 2 years between services, whichever comes first. | 2 x Oil service 2 x Inspection service with Pollen filter |
0-3 Years | 2L & Under | £664.80 | £37.70 x 24 |
| Over 2L | £832.78 | £34.70 x 24 | ||||
| All-in2 | Choose an All-in Plan for ultimate peace of mind. Covering your main servicing and repair costs for the next 2 years. | 1 x Oil service 1 x Oil and inspection service with Pollen filter 2 x MOTs 2 years' Extended Warranty 2 years' Roadside Assistance |
3-6 Years | 2L & Under | £706.85 | £29.45 x 24 |
^Excludes A3/Q3 TFSIe Hybrid
For Battery Electric Vehicles
£150 discount applied to level 2 and 3 plan prices.
| Service Plan Product | Suitability | What it Covers | Age | Engine | Upfront Cost | Monthly Cost |
| e-tron Level 11 | Designed for electric vehicles. Provides cover for up to 2 years^. | 1x Inspection Service 1 x Pollen filter change 1 x Brake fluid change |
0 - 15 Years | Q4 e-tron | £383.40 | £31.95 x 12 |
| All other e-tron models | £455.88 | £37.99 x 12 | ||||
| e-tron Level 21 | Designed for electric vehicles. Provides cover for up to 4 years. Your car will be serviced every 2 years^. | 2 x Inspection Service 2 x Pollen filter changes 2 x Brake fluid changes |
0 - 15 Years | Q4 e-tron | £616.80 | £25.70 x 24 |
| All other e-tron models | £761.76 | £31.74 x 24 | ||||
| e-tron Level 31 | 2 x Inspection Service 2 x Pollen filter changes 2 x Brake fluid changes 2 x MOTs |
0 - 15 Years | Q4 e-tron | £712.80 | £29.70 x 24 | |
| All other e-tron models | £833.76 | £34.74 x 24 |
^(or every 18,600 miles for Q8/e-tron)
What's Excluded
Not included x Not Applicable -
| Typically excluded from a Service Plan | Annual | Smart | All-in | EV Plans |
| Additional jobs required at a mileage or time interval: | ||||
| MOT (unless otherwise stated) | x | x | x | |
| Automatic gearbox oil change | x | x | x | x |
| Brake Fluid | x | x | x | |
| Cambelt replacement | x | x | x | - |
| Alternator Belt replacement | x | x | x | - |
| Diesel Fuel Filter replacement | x | x | x | - |
| Spark Plugs replacement for petrol models | x | x | x | - |
| Engine Air Filter replacement | x | x | x | - |
| Any wear and tear items, identified during the service that require replacement | x | x | x | x |
To find out more speak to one of our Service Advisors during your visit, or our bookings team when making an appointment.
Call 01202 983727 or bookings@pooleaudi.co.uk
Terms and Conditions apply. Offer valid until 8th December 2024. Excludes models with engine size about 4.0L, Audi complete & etron level 1 plans. Number of payments and coverage vary depending on plan purchased. Not in conjunction with any other discounted offer. Offer may be varied or withdrawn at any time. * Pay monthly options for vehicles under 200,000 miles, number of payments varies depending on plan purchased. Excludes all engines 4.0L and above. Servicing must be carried out in line with the requirements of the service schedule and all work must be carried out at an Audi Authorised Repairer. Additional work, including wear and tear is excluded. Service Plan validity is dependent on required payments received. ** Valid for vehicles ages 3 to 6 years, with 2.0L engine or less under 100,000 miles activation. Eligibility criteria and exclusions apply. Excludes electric vehicles and vehicles with an existing service plan. Vehicle that have been out of a warranty (that has been provided by Audi UK or Audi Financial Services) for more than 30 days will have a no-claim period of 30 days at the start of their policy. The All-In Warranty does not cover any vehicle already covered under any other guarantee, insurance, warranty and/or gesture of goodwill. Administered by Volkswagen Financial Services. Freepost Audi Financial Services. Ocean Automotive Limited trading as Poole Audi. Old Wareham Road, Poole, Dorset, BH12 4QN. 01202 775050.